JL IT Solutions account deletion

You can request deletion of your JL IT Solutions website and mobile app account and associated personal information.

How to request deletion

1. In the app, sign in and open Settings → Request account deletion, confirm and send the request.
2. Alternatively, email admin@jlitsolutions.co.za from your registered email address with the subject “Account deletion request”. No app installation is required.

Do not send passwords, bank card numbers or verification codes. Our staff may ask you to verify ownership before processing the request.

Information covered

The request covers your customer profile, account access, contact details, optional saved payment-provider references, uploaded documents and other personal information associated with your account.

Records that may be retained

Order and invoice records and information needed for legal, tax, security or dispute obligations may need to be retained rather than deleted. Staff will explain any exceptions and applicable retention period when handling your request, in line with our privacy policy.

This sends a request for staff to process; it does not instantly cancel services, refund purchases or delete invoices. Contact the team separately about those actions.